Common Online Frauds

Phishing:

                                    How many times have you received an email that looks frighteningly similar to the ones you receive from your bank, insurance company or an online shopping website? More popular as ‘phishing’, the fraudster aims at replicating the email and the company website to deceive the user into thinking that it is a genuine communication from the bank requesting for your personal information like bank account number or credit card number or PIN (personal identification number) on the reverse of your debit / credit card. One easy giveaway is the website address or URL which will be close to the real company name but not its exact name. For instance, it could be www.hdfcliife.com instead of www.hdfclife.com. It looks similar at first, but it’s not the same.

 

Friend in distress:

                                    How often have you received an email from a friend who when you last knew was in top condition, but is now surprisingly stranded in an African country or some remote part of the earth reaching out to you urgently for monetary help? The good news is your friend is not stranded in some remote corner of the world. The bad news is that his email account has been hacked and all his contacts have received the aforementioned email. So ignore the email and warn your common friends about it so they don’t fall prey to it.

 

Lottery:

                                    Have you ever received an email informing you of how lucky you are to win an exclusive lottery out of a few lakh individuals? You would have been just as surprised to learn about the ‘fee’ to be paid before collecting the lottery winnings. The email will make that clear - no fee, no money. If you haven’t or couldn’t pay the fee, consider yourself lucky, because there is no money to be collected. It is a scam. Anyone who offers you lottery winnings and it looks too good to be true; then it probably is. And if he wants to collect a fee running in lakhs before parting with the lottery proceeds, then it has scam written all over it in capital letters.

 

Auctions:

                                    Buying and selling goods through internet auction sites is very common today helping individuals further their business or serve as a pastime in the least. However, not everyone on an auction site is there with unquestionable motives. Some have an agenda and it is to steal your money. Today, internet auction fraud is among the more common rip-offs. There are many out there preying on gullible and trusting individuals promising to make a transaction without any intention of concluding it. To avoid landing in a mess, follow some basic rules while buying and selling on the internet: a. Clarity on where you want your goods shipped to b. Transacting on established and trustworthy websites c. Transacting with new sellers only after checking credentials d. Using trackable means of payment that offers protection against fraud.

 

Application frauds:

                                    There are fraudsters who take out financial products, like loans, in your name. This may appear incredulous, but when you think of it, all it takes to apply for a loan is your utility bills and bank statements, all of which can be retrieved easily enough from your bin if you haven’t been careful in discarding them. The fraudster then builds up a personal information database, which helps him apply for the loan at a later date. You will be left with the liability of paying off the loan. Although, not strictly of an online nature like the other frauds listed here, it may assume an online shape in future.

 

CREDIT & DEBIT CARD FRAUD:

                                    Credit card fraud is a wide-ranging term for theft and fraud committed using a credit card or any similar payment mechanism as a fraudulent source of payment in a transaction. The purpose may be to obtain goods without paying, or to obtain unauthorized funds from an account. Credit card fraud is also an add-on to identity theft. Card account information is stored in a number of formats. Account numbers are often embossed or imprinted on the card, and a magnetic stripe on the back contains the data in machine readable format. Debit card fraud - duplicating one or more of your bank cards, makes up the most regularly seen types of fraud.

 

Mail/Internet order fraud:

                                    The mail and the Internet are major routes for fraud against merchants who sell and ship products, as well Internet merchants who provide online services. In this, fraudster presents stolen card information by indirect means, whether by mail, telephone or over the Internet to merchant site and orders the delivery of goods of lower value to avoid suspicion.

 

Skimming:

                                    Skimming is the theft of credit card information used in an otherwise legitimate transaction. It is typically an "inside job" by a dishonest employee of a legitimate merchant, and can be as simple as photocopying of receipts. Common scenarios for skimming are restaurants or bars where the skimmer has possession of the victim's credit card out of their immediate view. The skimmer will typically use a small keypad to unobtrusively transcribe the 3 or 4 digit Card Security Code which is not present on the magnetic strip. Instances of skimming have been reported where the perpetrator has put a device over the card slot of a public cash machine (automated teller machine), which reads the magnetic strip as the user unknowingly passes their card through it. These devices are often used in conjunction with a pinhole camera to read the user's PIN at the same time.

Department Official
Safety tips to avoid Credit Card Fraud Safety tips to avoid Debit or ATM Card fraud Using ATM machine
There is a critical 3-digit number on the back of the card called CVV (card verification value). Always erase and memorise it. When you type your PIN number at an ATM, make sure that you sufficiently obscure the keypad from being viewed by an onlooker. Safeguard your credit cards and ATM cards at all times.
  1. There is a critical 3-digit number on the back of the card called CVV (card verification value). Always erase and memorise it.

  2. Better hang around when your card is being swiped.

  3. A card's magnetic strip has the basic details of the cardholder. But the card also comes with a blank space for you to sign in. You must sign on the card to avoid unauthorized use

  4. Always sign up for SMS/EMAIL alerts for all transactions.

  5. Always check your monthly bank statements for any suspicious transactions

  6. Disable your credit card account if you are not using it.

  7. Shred the financial documents with care

  8. Do not store your personal and credit card information on the computer

  9. Do not write the PIN number down.

  10. During the online transactions, check if the web address starts with HTTPS, which ensures the encryption of all important data.

  11. Never delay to report a lost credit card as the consequences can be highly disastrous.

  12. Close the account that you suspect is being hit by the fraud.

  13. Thoroughly check the authenticity of the firm, the website, or any other transactional society where your money would be flowing through.

  14. Never give away your personal information over the phone unless you are sure of the person the other end.

  15. Take a pause before venturing into any kind of online transaction and decide upon the authenticity of the transaction.

  1. When you type your PIN number at an ATM, make sure that you sufficiently obscure the keypad from being viewed by an onlooker.

  2. NEVER let the shopkeeper take your debit card out of your sight. There is no need for him/her to do so, unless he/she intends to do something unlawful.

  3. Secure your debit card physically by storing it at a safe place.

  4. NEVER write your PIN number at a place where it can be seen by someone who you do not intend to show it to.

  5. ALWAYS destroy the receipts from merchants that you no longer require, especially when you have paid for using your debit card.

  6. If you do not receive your debit card or PIN number from the bank within a reasonable amount of time after requesting one, check with the bank when it was sent and when you should expect to receive it. It may have been picked up by someone else in transit.

  7. When at an ATM, make sure that no external devices are attached to the ATM machine and no wires are hanging around.

  8. Check your account statements carefully for transactions that you may not have made

  1. Safeguard your credit cards and ATM cards at all times.

  2. If you notice something suspicious about the card slot on an ATM (like an attached device), do not use it and report it to the responsible authorities.

  3. Never disclose your ATM card and credit card PIN numbers to strangers.

  4. Beware of your surroundings while withdrawing money at ATM centers. Do not crumple and throw away the transaction slips or debt card memos: read them, make a mental note of the details and then, either tear them or shred them to trash.

  5. Periodically check your account balances on Internet or by requesting your bank or credit card company to send you statements to ensure that no transactions are happening behind your back.

  6. While entering any personal identification numbers, use your discretion to shield the keypad so that your hand movements are not very visible and you enter your passwords secretly.

  7. Be careful while withdrawing money from ATM Machine the attacker can shoulder surf to see your PIN.

  8. Incase any one behind you while withdrawing money just tell the ATM Security guard to ask him to wait out.